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Refund & Cancellation Policy – SlaqAI

Last updated: 01-12-2025

This Refund & Cancellation Policy outlines how refunds and cancellations are handled for services and digital products offered by SlaqAI.

By making a payment on our website, you agree to the terms stated below.

1. Refund Eligibility

SlaqAI follows a conditional 7-day refund policy, depending on the type of service or product purchased.

a. AI Automation Services & Consulting

  • Refunds for AI automation services, consulting, or custom work are handled on a case-by-case basis.

  • If work has already started or resources have been allocated, a full refund may not be possible.

  • The refund amount, if any, will depend on:

    • Work completed

    • Time invested

    • Resources already used

b. Learning Content / Courses

  • Refund requests may be considered within 7 days of purchase, provided:

    • Minimal content has been accessed

    • There has been no misuse of learning materials

  • Once substantial access or consumption has occurred, refunds may be declined.

2. Cancellation Policy

  • If a service is cancelled before work has started, the user is eligible for a full refund.

  • If cancellation occurs after work has begun, refunds (if any) will be decided based on work completed.

3. How to Request a Refund

To request a refund or cancellation, please contact us with your payment details and reason for the request:

📧 slaqai123@gmail.com

All refund requests must be submitted within 7 days of the original payment date.

4. Refund Processing Time

  • Approved refunds will be processed within 7–10 business days.

  • The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.

5. Non-Refundable Cases

Refunds will not be provided in cases of:

  • Change of mind after significant work or access

  • Misuse of services or learning materials

  • Violation of SlaqAI’s Terms & Conditions

6. Final Decision

All refund and cancellation decisions are made at the sole discretion of SlaqAI, in line with this policy.

7. Contact Information

For any questions related to refunds or cancellations, please contact:

📧 slaqai123@gmail.com

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